Annual Report

2025/26

2025/25 at a Glance

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2025/25 at a Glance 〰️

Supporting people ad creating opportunities

259

students participated in School programs

162

customers participated in Learn and Life programs

7

customer micro enterprises established

23

volunteer placements established

people supported across Western Australia

1,103

new customers commenced with Workpower

172

employees, including 891 people with disability, representing 68% of our workforce

1,318

people supported into open employment, an increase of 62% from the previous year

34

schools engaged through Workpower's School programs

40

Building strong and sustainable operations

Approximately $9.8 million in new commercial business secured, comprising current-year and future contracted value

$9.8m

Supported Wage System assessments completed

655

supported employees received wage increases following assessments

263

Chair’s Report

CEO Report

Creating Pathways Through

School, Learn, Work and Life

Workpower recognises that every person has their own goals, ambitions and circumstances. Through its School, Learn, Work and Life programs, Workpower provides pathways for people with disability to pursue their aspirations at different stages of life.

During the year, Workpower welcomed 172 new customers and supported a total of 1,103 people with disability across Western Australia to develop their skills, pursue employment, participate in their communities and achieve greater independence.

School: Preparing for life beyond school

Workpower supported 162 students from 40 schools across Western Australia to develop practical skills and prepare for life after school.

Through structured learning, students developed important life and employment skills relevant to workplaces, further education and everyday life. Workpower’s supportive workplace environments provided opportunities for students to practise these skills in a safe setting.

The programs also helped students and their families prepare for the transition from school into adult life. By working closely with schools, students and families, Workpower supported young people to explore their options and make informed choices about their futures, including further learning, supported employment, open employment and community participation.

Learn and Life: Developing
skills and independence

259 customers participated in Workpower’s Learn and Life programs, gaining practical skills, greater independence and opportunities to connect with others.

Customers pursued a range of personal goals, from learning to travel independently and improving their digital literacy to gaining food safety qualifications, participating in community activities and preparing for employment.

Sport and fitness were also important components of the programs. At Bentley and Balcatta, 27 participants enjoyed weekly activities delivered with support from sporting organisations including Cricket WA, Tennis West, Hockey WA, Rugby WA and Touch Football WA. These experiences introduced customers to different sports, encouraged teamwork and helped strengthen social connections.

Supporting people into open employment

Creating Employment Opportunities

One significant achievement during 2025/26 was supporting 34 people into open employment, an increase of 62% on the previous year.

These outcomes were achieved across a range of industries through partnerships with employers and community organisations, including NOVA and Hospitality Disability Network WA. These relationships helped connect customers with employment opportunities suited to their skills, interests and abilities.

Exploring different ways to work and contribute

Employment is not the only way people can apply their skills and contribute to their communities.

During 2025/26, Workpower supported seven customers to establish micro-enterprises based on their interests and abilities, while a further 23 volunteer placements were arranged across metropolitan and regional Western Australia.

These opportunities enabled customers to gain practical experience, pursue personal interests and contribute to organisations and causes that matter to them.

Supported Employment

Supported employment remains a core part of Workpower’s services, offering one of Australia’s most diverse ranges of supported employment roles across its commercial businesses and social enterprises.

These workplaces provide paid employment, practical experience and opportunities for career development.

A focus during 2025/26 was the implementation of Supported Wage System assessments. Workpower completed 655 assessments, resulting in wage increases for 263 supported employees, approximately 40% of those assessed.

Workpower continues to assist supported employees to develop their skills and explore employment opportunities that align with their interests and goals.

Social Enterprise and Commercial Performance

Commercial success supporting social purpose

Workpower’s commercial businesses and social enterprises are creating employment opportunities for people with disability, while delivering high quality services to customers across a diverse range of industries.

During 2025/26, Workpower secured approximately $9.8 million in new commercial business.

Our operations span environmental management, recycling, property services, packaging and warehousing, fire services and nursery operations, providing supported employees with practical workplace experience and opportunities to develop their skills.

Through these businesses, Workpower delivers commercial services while creating employment opportunities for people with disability. Our customers benefit from reliable service delivery while contributing to positive social outcomes.

Investing in capability

The completion of Workpower’s new whitegoods processing facility at Bentley, in partnership with the Department of Water and Environmental Regulation, was a significant milestone during 2025/26.

The facility expands Workpower’s recycling capabilities, providing wholesale customers with a central location for the safe degassing of fridges and air-conditioning units.

This investment strengthens Workpower’s operational capacity, creates higher-skilled employment opportunities for people with disability and supports the long-term sustainability of its social enterprises.

Balcatta Hub

The opening of Workpower’s new Balcatta Hub marked an important step towards bringing disability services, learning and employment together in one location.

The Hub combines learning programs, supported employment and commercial operations, giving customers access to a broader range of activities and employment pathways.

Officially opened in late 2025 by the Hon Hannah Beazley MLA, Minister for Disability Services, the event was also attended by the Hon David Michael MLA and City of Stirling Mayor Mark Irwin.

Our People

At the end of 2025/26, Workpower employed 1,318 people, including 891 employees with disability, representing approximately 68% of our workforce.

427 employees worked across service delivery, commercial operations and corporate functions, up from 415 in the previous year.

Throughout the year, Workpower continued to invest in workforce development, systems and operational improvements to strengthen service delivery and support safe, productive workplaces.

We acknowledge the skills, dedication and contribution of our employees, whose work supports our customers, commercial operations and communities across Western Australia.

Safety, Quality and Continuous Improvement

Workpower continued to strengthen its workplace safety and service quality systems during 2025/26, with improvements reflected in several performance measures.

Customer complaints decreased by 31% compared with the previous year, while workers’ compensation claims fell from 12 to seven, a reduction of 42%.

These results are positive indicators of Workpower’s performance and ongoing efforts to maintain safe workplaces and quality services.

Workpower remains committed to responding to feedback, improving its practices and providing safe, inclusive environments for customers and employees..

Financial Performance

Financial sustainability remains a priority for Workpower, ensuring we can maintain services, support employees and invest in facilities and equipment.

During 2025/26, Workpower continued to balance the delivery of disability services with the commercial demands of its social enterprises. Commercial contracts played an important role in sustaining supported employment and services across metropolitan and regional Western Australia.

Reporting a profit for the year, Workpower continues to strengthen its operations and deliver outcomes for people with disability through responsible financial management and investment.