Annual Report
2025/26
2025/25 at a Glance
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2025/25 at a Glance 〰️
Supporting people ad creating opportunities
259
students participated in School programs
162
customers participated in Learn and Life programs
7
customer micro enterprises established
23
volunteer placements established
people supported across Western Australia
1,103
new customers commenced with Workpower
172
employees, including 891 people with disability, representing 68% of our workforce
1,318
people supported into open employment, an increase of 62% from the previous year
34
schools engaged through Workpower's School programs
40
Building strong and sustainable operations
Approximately $9.8 million in new commercial business secured, comprising current-year and future contracted value
$9.8m
Supported Wage System assessments completed
655
supported employees received wage increases following assessments
263
Chair’s Report
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On behalf of the Board, I am pleased to present Workpower’s Annual Report for 2025–26.
After several years of considerable growth and organisational change, this was a year in which we saw greater stability across Workpower. Strong systems, clear accountability and a focus on delivering the strategy pointed to a more integrated and capable organisation. This steady progress is particularly important given the dynamic environment in which Workpower operates.
NDIS reform, evolving employment policy, workforce pressures and changing commercial conditions continue to reshape disability services and employment in Australia. While the full implications of this evolving landscape are not yet known, the Board believes Workpower enters the next period from a strong position.
Workpower proudly supports people across metropolitan and regional Western Australia, operates a diverse portfolio of commercial businesses and brings valuable practical experience to discussions about the future of disability employment. Our ability to influence policy comes with responsibility. Our contribution to discussions about the future of disability employment remains grounded in what we learn from our employees with disability, participants and their families, as well as our staff, partners and employers.
The Board continues to support the strategic direction expressed through Workpower’s School, Learn, Work and Life model and is pleased to see the difference it is making. The model is built around a simple recognition: people’s aspirations and circumstances change throughout their lives, and they should have access to connected opportunities across employment, learning and community participation. Workpower must continue to evolve its services with them.
At Workpower, commercial success is not separate from our purpose. It is fundamental to achieving it. Successful businesses create sustainable jobs and careers for people with disability. They also demonstrate capability, challenge assumptions and make inclusion visible through the quality of the work delivered to customers every day. As a leader in disability employment, Workpower has a responsibility to show that commercial excellence and disability inclusion strengthen one another, and to use its experience and influence to raise expectations of what is possible.
Our ambition is not simply to operate viable businesses. It is to operate excellent businesses in which people with disability are recognised and valued for their contribution. Growth must also be thoughtful. New opportunities need to align with Workpower’s purpose, be financially responsible and be pursued without compromising quality, safeguarding or existing services.
During the year, the Board maintained its focus on strategic direction, financial sustainability, safeguarding and risk. We refreshed Workpower’s Governance Framework and Strategic Risk Plan, strengthened the connection between strategy and Board reporting, and developed a clearer approach to assessing future partnerships and investments.
Looking ahead, Workpower will need to continue adapting to sector reform, advocating for employment choice and investing in areas that create sustainable opportunities. It must also be willing to make difficult decisions where services or businesses no longer deliver the outcomes or viability required. The Board is confident in Workpower’s direction and realistic about the challenges ahead. That confidence comes from the progress reflected in this report, the capability of the organisation’s leadership and the way challenges are openly addressed.
I thank my fellow Directors for the experience and considered judgement they have brought to the Board throughout the year.
On behalf of the Board, I also thank Lee, the Executive and Leadership Teams, and all Workpower staff for their contribution.
Finally, I acknowledge Workpower’s employees, customers, students and participants, together with their families, our partners and commercial customers. Workpower’s future will continue to be shaped by the aspirations of the people it exists to serve and the relationships that make its work possible.
CEO Report
Creating Pathways Through
School, Learn, Work and Life
Workpower recognises that every person has their own goals, ambitions and circumstances. Through its School, Learn, Work and Life programs, Workpower provides pathways for people with disability to pursue their aspirations at different stages of life.
During the year, Workpower welcomed 172 new customers and supported a total of 1,103 people with disability across Western Australia to develop their skills, pursue employment, participate in their communities and achieve greater independence.
School: Preparing for life beyond school
Workpower supported 162 students from 40 schools across Western Australia to develop practical skills and prepare for life after school.
Through structured learning, students developed important life and employment skills relevant to workplaces, further education and everyday life. Workpower’s supportive workplace environments provided opportunities for students to practise these skills in a safe setting.
The programs also helped students and their families prepare for the transition from school into adult life. By working closely with schools, students and families, Workpower supported young people to explore their options and make informed choices about their futures, including further learning, supported employment, open employment and community participation.
Learn and Life: Developing
skills and independence
259 customers participated in Workpower’s Learn and Life programs, gaining practical skills, greater independence and opportunities to connect with others.
Customers pursued a range of personal goals, from learning to travel independently and improving their digital literacy to gaining food safety qualifications, participating in community activities and preparing for employment.
Sport and fitness were also important components of the programs. At Bentley and Balcatta, 27 participants enjoyed weekly activities delivered with support from sporting organisations including Cricket WA, Tennis West, Hockey WA, Rugby WA and Touch Football WA. These experiences introduced customers to different sports, encouraged teamwork and helped strengthen social connections.
Supporting people into open employment
Creating Employment Opportunities
One significant achievement during 2025/26 was supporting 34 people into open employment, an increase of 62% on the previous year.
These outcomes were achieved across a range of industries through partnerships with employers and community organisations, including NOVA and Hospitality Disability Network WA. These relationships helped connect customers with employment opportunities suited to their skills, interests and abilities.
Exploring different ways to work and contribute
Employment is not the only way people can apply their skills and contribute to their communities.
During 2025/26, Workpower supported seven customers to establish micro-enterprises based on their interests and abilities, while a further 23 volunteer placements were arranged across metropolitan and regional Western Australia.
These opportunities enabled customers to gain practical experience, pursue personal interests and contribute to organisations and causes that matter to them.
Supported Employment
Supported employment remains a core part of Workpower’s services, offering one of Australia’s most diverse ranges of supported employment roles across its commercial businesses and social enterprises.
These workplaces provide paid employment, practical experience and opportunities for career development.
A focus during 2025/26 was the implementation of Supported Wage System assessments. Workpower completed 655 assessments, resulting in wage increases for 263 supported employees, approximately 40% of those assessed.
Workpower continues to assist supported employees to develop their skills and explore employment opportunities that align with their interests and goals.
Social Enterprise and Commercial Performance
Commercial success supporting social purpose
Workpower’s commercial businesses and social enterprises are creating employment opportunities for people with disability, while delivering high quality services to customers across a diverse range of industries.
During 2025/26, Workpower secured approximately $9.8 million in new commercial business.
Our operations span environmental management, recycling, property services, packaging and warehousing, fire services and nursery operations, providing supported employees with practical workplace experience and opportunities to develop their skills.
Through these businesses, Workpower delivers commercial services while creating employment opportunities for people with disability. Our customers benefit from reliable service delivery while contributing to positive social outcomes.
Investing in capability
The completion of Workpower’s new whitegoods processing facility at Bentley, in partnership with the Department of Water and Environmental Regulation, was a significant milestone during 2025/26.
The facility expands Workpower’s recycling capabilities, providing wholesale customers with a central location for the safe degassing of fridges and air-conditioning units.
This investment strengthens Workpower’s operational capacity, creates higher-skilled employment opportunities for people with disability and supports the long-term sustainability of its social enterprises.
Balcatta Hub
The opening of Workpower’s new Balcatta Hub marked an important step towards bringing disability services, learning and employment together in one location.
The Hub combines learning programs, supported employment and commercial operations, giving customers access to a broader range of activities and employment pathways.
Officially opened in late 2025 by the Hon Hannah Beazley MLA, Minister for Disability Services, the event was also attended by the Hon David Michael MLA and City of Stirling Mayor Mark Irwin.
Our People
At the end of 2025/26, Workpower employed 1,318 people, including 891 employees with disability, representing approximately 68% of our workforce.
427 employees worked across service delivery, commercial operations and corporate functions, up from 415 in the previous year.
Throughout the year, Workpower continued to invest in workforce development, systems and operational improvements to strengthen service delivery and support safe, productive workplaces.
We acknowledge the skills, dedication and contribution of our employees, whose work supports our customers, commercial operations and communities across Western Australia.
Safety, Quality and Continuous Improvement
Workpower continued to strengthen its workplace safety and service quality systems during 2025/26, with improvements reflected in several performance measures.
Customer complaints decreased by 31% compared with the previous year, while workers’ compensation claims fell from 12 to seven, a reduction of 42%.
These results are positive indicators of Workpower’s performance and ongoing efforts to maintain safe workplaces and quality services.
Workpower remains committed to responding to feedback, improving its practices and providing safe, inclusive environments for customers and employees..
Financial Performance
Financial sustainability remains a priority for Workpower, ensuring we can maintain services, support employees and invest in facilities and equipment.
During 2025/26, Workpower continued to balance the delivery of disability services with the commercial demands of its social enterprises. Commercial contracts played an important role in sustaining supported employment and services across metropolitan and regional Western Australia.
Reporting a profit for the year, Workpower continues to strengthen its operations and deliver outcomes for people with disability through responsible financial management and investment.